Shipping policy

Orders from Velvet Glow Body Co. are carefully prepared and packaged for shipment.

Processing Time: Please allow 2–5 business days for orders to be processed before shipment. Processing time does not include weekends or holidays.

Shipping Time: Delivery times vary depending on the shipping method and destination. Estimated delivery dates provided at checkout are estimates and are not guaranteed.

Tracking: When your order ships, tracking information will be provided when available.

Incorrect Addresses: Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has shipped, we may not be able to change the delivery address.

Lost or Delayed Packages: Velvet Glow Body Co. is not responsible for carrier delays. If your tracking shows a delivery problem, please contact us so we can assist you with determining the appropriate next steps.

Damaged or Leaking Orders: If your order arrives damaged or leaking, please contact us within 7 days of delivery with your order number and photos of the product and packaging.

For shipping questions, please contact Velvet Glow Body Co. using the contact information provided on our website.